As technology advances, digital communication has broadly evolved and changed the way employees from various organizations worldwide communicate with other people.
Since the pandemic started, modern communication has relied more on digital tools like Microsoft Teams, Zoom, and Cisco Webex to survive the market’s downfall due to physical contact restrictions. This software helped a lot in remote collaboration, which is now well utilized in the corporate world.
As for instant messaging, WhatsApp, WeChat, Signal, and Telegram are the top choice of entrepreneurs and business owners to stay connected with their employees and customers.
Because of the unexpected and sudden increase in technology usage, regulatory bodies such as SEC and FINRA amended existing communication compliance rules. They improved these rules to cover better and protect hybrid working models’ users.
Communication Compliance
As the market adapts to the current situation brought by an unforeseen restriction due to a global health concern, SEC, the main USA regulatory body, established new and better rules for tighter privacy and security protocols for investors, business owners, employees, and customers themselves. SEC has accelerated its enforcement activities to ensure adequate monitoring and archiving systems for digital messaging.
SEC regularly conducts periodic sweeps to collect information about firms it suspects have issues complying with their new rules.
Employee Communication Methods
Social media platforms like Facebook, Twitter, and LinkedIn are now used as business collaboration platforms. And its effectiveness has been proven sufficient to help businesses survive amid a global situation where any market has slowed down. Many enterprises, from large-scale to small ones or start-ups, are investing in using these platforms to increase their digital presence and still communicate with their target audience despite the inability to open physical stores. Remote works have also emerged to keep the team functioning and continue business operations even if businesses don’t open their office for work.
Archiving is crucial in this new modern mobile compliance as it will protect the business, its owners, employees and patrons, and their very own private information and data. It is best for every business to learn these new rules or get some help of communication experts to maintain their privacy.
To learn more about how SEC and its focus on communication compliance as of the recent, you can read this infographic from TeleMessage.